Quality with great value for money, security and reliability.
For many years C-Metric has supported the nations’ largest mortgage default service providers by helping them reduce their process timeline, lower their staff cost, reduce errors, and enable a nimble response to the dynamic demand of investors GSEs, regulators and servicers.
Are your clients and regulators demanding more work, but little or no increase in fees?
C-Metric’s Process Centric approach is to help you accommodate the new work while reducing your cost. Following are some examples of what we can help you with.
Ensure third party hand-offs and follow up tasks with county record offices, attorneys, REO realtors, bank-owned servicers and default management companies.
Stay on schedule, have their status reported correctly and completed successfully.
Work with servicers and banks to clean-up records with missing or bad data.
Create, document and ensure compliance with detailed process maps and documentation.
Leverage best practices established by working with the largest players in the industry.
Respond to demands made by the GSEs, the OCC, Attorneys Generals and the nation’s largest servicers and banks.
Why use Process Centric Approach?
Process Centric approach helps you separate legal work from non-legal work, and purely non-legal work can be outsourced for improvement in efficiency and economy of scale.
Training staff on well-defined processes is much easier.
Efficiency can be improved by measuring and optimizing the processes.
Quality controls can be applied at several checkpoints to ensure higher quality of work.
Cost can be reduced by outsourcing at a component level.
You can handle better control over volume fluctuation through cross training of staff on multiple counter-cyclical processes.
C-Metric will help you:
Reduce the cost on your administrative work so you can focus on revenue generating work.
Meet increasing demand without adding employees or office space.
Reduce delivery timeline by utilizing our multi-shift operations.
Improve quality of service through our ISO certified Quality Assurance program.
Meet new process and reporting requirements.
Clean up QA steps more efficiently and at a lower cost.
Clear your backlogs in all your departments.
Reduce costs through efficient process designs and integrated use of C-Metric staff.
Most importantly, you can manage larger caseloads on the same time or lower FTE headcount, while continuing to meet and exceed the client’s expectations.